{"id":1184,"date":"2026-07-30T10:34:30","date_gmt":"2026-07-30T08:34:30","guid":{"rendered":"https:\/\/momkoumba.com\/terms-of-purchase\/"},"modified":"2026-08-04T11:33:14","modified_gmt":"2026-08-04T09:33:14","slug":"terms-of-purchase","status":"publish","type":"page","link":"https:\/\/momkoumba.com\/en\/terms-of-purchase\/","title":{"rendered":"Terms of purchase"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1184\" class=\"elementor elementor-1184 elementor-1004\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b0fcd0 e-flex e-con-boxed e-con e-parent\" data-id=\"1b0fcd0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ae696d e-flex e-con-boxed e-con e-parent\" data-id=\"0ae696d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-186959c e-con e-atomic-element e-div-block-base e-default-div e-186959c-804c27e \" data-id=\"186959c\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"186959c\" data-e-type=\"e-div-block\" data-id=\"186959c\">\n    \t\t<div class=\"elementor-element elementor-element-b527320 elementor-widget elementor-widget-text-editor\" data-id=\"b527320\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"1\"><b data-path-to-node=\"1\" data-index-in-node=\"0\"><span dir=\"auto\">VERSION:<\/span><\/b><span dir=\"auto\"> July 2025<\/span><\/p><p data-path-to-node=\"2\"><b data-path-to-node=\"2\" data-index-in-node=\"0\"><span dir=\"auto\">Company Information:<\/span><\/b><\/p><ul data-path-to-node=\"3\"><li><p data-path-to-node=\"3,0,0\"><b data-path-to-node=\"3,0,0\" data-index-in-node=\"0\"><span dir=\"auto\">Owner: <\/span><\/b><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU.<\/span><\/p><\/li><li><p data-path-to-node=\"3,1,0\"><b data-path-to-node=\"3,1,0\" data-index-in-node=\"0\"><span dir=\"auto\">VAT number: <\/span><\/b><span dir=\"auto\">B26688515<\/span><\/p><\/li><li><p data-path-to-node=\"3,2,0\"><b data-path-to-node=\"3,2,0\" data-index-in-node=\"0\"><span dir=\"auto\">Address: <\/span><\/b><span dir=\"auto\">Calle Olof Palme n\u00ba 28 35010 Las Palmas Gran Canaria<\/span><\/p><\/li><li><p data-path-to-node=\"3,3,0\"><b data-path-to-node=\"3,3,0\" data-index-in-node=\"0\"><span dir=\"auto\">Email:<\/span><\/b><span dir=\"auto\"> <strong><a href=\"mailto:oficina@goodbiofoods.com\">oficina@goodbiofoods.com<\/a><\/strong><\/span><\/p><\/li><li><p data-path-to-node=\"3,5,0\"><b data-path-to-node=\"3,5,0\" data-index-in-node=\"0\"><span dir=\"auto\">RIAAC:<\/span><\/b><span dir=\"auto\"> Registered in the Register of Agricultural and Food Industries of Catalonia with the RSIPAC number: 4018822\/CAT | RGSEAA 40093428\/L.<\/span><\/p><\/li><\/ul><h2 data-path-to-node=\"5\">\u00a0<\/h2><h2 data-path-to-node=\"5\"><span dir=\"auto\">1. Purpose<\/span><\/h2><p data-path-to-node=\"6\"><span dir=\"auto\">The purpose of these General Terms and Conditions of Sale to individuals is to regulate the marketing throughout <\/span><b data-path-to-node=\"6\" data-index-in-node=\"111\"><span dir=\"auto\">the European Union and the United Kingdom<\/span><\/b><span dir=\"auto\"> of the products offered by <\/span><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU.<\/span><\/strong><span dir=\"auto\"> to its private customers (hereinafter referred to as the Client(s) through the <\/span><a href=\"https:\/\/momkoumba.com\/\"><span dir=\"auto\">https:\/\/momkoumba.com\/<\/span><\/a> Website <span dir=\"auto\"> (hereinafter referred to as the Website).<\/span><\/p><p data-path-to-node=\"7\"><span dir=\"auto\">These General Terms and Conditions of Sale are applicable exclusively to private customers and, in no case, to entrepreneurs and professionals who do not have the status of &#8220;final consumer&#8221;.<\/span><\/p><p data-path-to-node=\"8\"><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU.<\/span><\/strong><span dir=\"auto\"> reserves the right to modify at any time the contents, services or products marketed from the Website, as well as the commercial offers presented.<\/span><\/p><h2 data-path-to-node=\"9\">\u00a0<\/h2><h2 data-path-to-node=\"9\"><span dir=\"auto\">2. Acceptance and formalisation<\/span><\/h2><p data-path-to-node=\"10\"><span dir=\"auto\">The Client declares to be aware that, when purchasing products on this Website, they have read and accepted the Legal Notice, the Conditions of Use and the Privacy Policy (published at the bottom of the Website), as well as these General Conditions of Sale. In this sense, the User must comply with the rules and obligations established therein. <\/span><\/p><h2 data-path-to-node=\"11\">\u00a0<\/h2><h2 data-path-to-node=\"11\"><span dir=\"auto\">3. Product Information<\/span><\/h2><p data-path-to-node=\"12\"><span dir=\"auto\">The descriptions of the products that appear on this website correspond to the actual products offered for sale, with the aim of providing the most truthful and accurate information possible about them and their characteristics. However, the customer should be aware that this information is not exhaustive. <\/span><\/p><h2 data-path-to-node=\"13\">\u00a0<\/h2><h2 data-path-to-node=\"13\"><span dir=\"auto\">4. Pricing<\/span><\/h2><p data-path-to-node=\"14\"><span dir=\"auto\">The price and minimum purchase quantity of each item are as stated on this website.<\/span><\/p><p data-path-to-node=\"15\"><span dir=\"auto\">The prices of the products displayed on this website, as far as individual customers are concerned, include VAT (Value Added Tax).<\/span><\/p><blockquote data-path-to-node=\"16\"><p data-path-to-node=\"16,0\"><strong>Shipping costs: <\/strong>The prices indicated on this website do not include shipping and handling costs. For orders under <strong>\u20ac30 <\/strong>the following will be charged:<\/p><ul><li data-path-to-node=\"16,0\"><strong>Peninsula: <\/strong>5 \u20ac<\/li><li data-path-to-node=\"16,0\"><strong>Balearic and Canary Islands: <\/strong>10 \u20ac<\/li><li data-path-to-node=\"16,0\"><strong>Ceuta and Melilla: <\/strong>15 \u20ac<\/li><li data-path-to-node=\"16,0\"><strong>Europe: <\/strong>15 \u20ac<\/li><\/ul><p>Orders sent to the peninsula with an amount greater than <strong>\u20ac 30<\/strong> will have free shipping.<\/p><\/blockquote><p data-path-to-node=\"17\"><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU<\/span><\/strong><span dir=\"auto\"> reserves the right to modify prices at any time, without affecting orders already confirmed before the price change. The prices published on this website will be valid from the day of their publication.<\/span><\/p><h2 data-path-to-node=\"18\">\u00a0<\/h2><h2 data-path-to-node=\"18\"><span dir=\"auto\">5. Formalization of the order<\/span><\/h2><p data-path-to-node=\"19\"><span dir=\"auto\">All orders are subject to the express acceptance of the General Conditions of Sale by the Client and to the confirmation of the purchase by <\/span><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU by sending an email.<\/span><\/strong><\/p><h2 data-path-to-node=\"20\">\u00a0<\/h2><h2 data-path-to-node=\"20\"><span dir=\"auto\">6. Product Availability<\/span><\/h2><p data-path-to-node=\"21\"><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU<\/span><\/strong><span dir=\"auto\"> will make every effort to meet the demand of its customers. However, occasionally, and for reasons beyond its control, human error or failures in computer systems may occur, so the quantity finally supplied by the supplier may differ from the initial order placed by the customer.<\/span><\/p><p data-path-to-node=\"22\"><span dir=\"auto\"><strong>In the event that the product is not available after the order has been placed, MK FOOD &amp; BEVERAGES, SLU<\/strong> will duly inform the Customer.<\/span><\/p><h2 data-path-to-node=\"23\">\u00a0<\/h2><h2 data-path-to-node=\"23\"><span dir=\"auto\">7. Order cancellation<\/span><\/h2><p data-path-to-node=\"24\"><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU<\/span><\/strong><span dir=\"auto\"> will not accept cancellations of orders through this website. To cancel an order, the customer must contact <\/span><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES,SLU<\/span><\/strong><span dir=\"auto\"> by email at: <\/span><b data-path-to-node=\"24\" data-index-in-node=\"156\"><span dir=\"auto\">oficina@goodbiofoods.com<\/span><\/b><span dir=\"auto\"> .<\/span><\/p><h2 data-path-to-node=\"25\">\u00a0<\/h2><h2 data-path-to-node=\"25\"><span dir=\"auto\">8. Deadlines, place of delivery and losses<\/span><\/h2><h3 data-path-to-node=\"26\"><span dir=\"auto\">8.1 Delivery of the product<\/span><\/h3><ul data-path-to-node=\"27\"><li><p data-path-to-node=\"27,0,0\"><span dir=\"auto\">The customer must clearly enter the delivery data, indicating the name, full address, contact person and telephone number.<\/span><\/p><\/li><li><p data-path-to-node=\"27,1,0\"><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU<\/span><\/strong><span dir=\"auto\"> undertakes to deliver the product in perfect condition to the address indicated by the Client. The address provided must allow the package to be received within normal business hours.<\/span><\/p><\/li><li><p data-path-to-node=\"27,2,0\"><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU<\/span><\/strong><span dir=\"auto\"> will not be held responsible for delivery errors when the address entered by the Client in the order form is incorrect or missing information.<\/span><\/p><\/li><li><p data-path-to-node=\"27,3,0\"><span dir=\"auto\">From the delivery of the products, the risks of loss, deterioration or theft will be the responsibility of the Customer.<\/span><\/p><\/li><\/ul><h3 data-path-to-node=\"28\"><span dir=\"auto\">8.2 Delivery time<\/span><\/h3><p data-path-to-node=\"29\"><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">For in-stock products, the standard delivery time is 48-72 business hours from the order confirmation date.<\/span><\/span><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\"> However, these are estimates, and MK FOOD &amp; DEVERAGES, SLU will always strive to deliver as quickly as possible.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">If delays occur due to force majeure or logistical reasons, MK FOOD &amp; DEVERAGES, SLU will inform customers as soon as it becomes aware of the situation.<\/span><\/span><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\"> An order is considered delivered when the shipping company makes the product available to the customer, according to the tracking system used by the company.<\/span><\/span><\/span><\/p><h3 data-path-to-node=\"30\"><span dir=\"auto\">8.3 Failed deliveries and losses<\/span><\/h3><ul data-path-to-node=\"31\"><li><p data-path-to-node=\"31,0,0\"><b data-path-to-node=\"31,0,0\" data-index-in-node=\"0\"><span dir=\"auto\">Absence:<\/span><\/b><span dir=\"auto\"> If the Customer is not present at the time of delivery, the carrier will leave a notice. If after five (5) working days the Customer has not contacted the carrier, the products will be returned to the warehouses and the Customer must bear the return costs.<\/span><\/p><\/li><li><p data-path-to-node=\"31,1,0\"><b data-path-to-node=\"31,1,0\" data-index-in-node=\"0\"><span dir=\"auto\">Loss:<\/span><\/b><span dir=\"auto\"> If the carrier notifies the lost package, a new shipment will be sent with the lost product ten (10) business days after notification, subject to availability. Otherwise, an equivalent product will be offered or a refund will be made.<\/span><\/p><\/li><\/ul><h3 data-path-to-node=\"32\"><span dir=\"auto\">8.4 Due diligence at the time of delivery<\/span><\/h3><p data-path-to-node=\"33\"><span dir=\"auto\">The customer must check the good condition of the package in front of the carrier. If you detect any anomalies (dents, breaks, signs of having been opened), you must notify <\/span><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU<\/span><\/strong><span dir=\"auto\"> by email to <\/span><b data-path-to-node=\"33\" data-index-in-node=\"210\"><span dir=\"auto\">oficina@goodbiofoods.com<\/span><\/b><span dir=\"auto\"> within <\/span><b data-path-to-node=\"33\" data-index-in-node=\"242\"><span dir=\"auto\">twenty-four (24) hours<\/span><\/b><span dir=\"auto\"> of delivery.<\/span><\/p><h2 data-path-to-node=\"34\">\u00a0<\/h2><h2 data-path-to-node=\"34\"><span dir=\"auto\">9. Product Changes and Cancellations<\/span><\/h2><h3 data-path-to-node=\"35\"><span dir=\"auto\">9.1 Product Changes<\/span><\/h3><p data-path-to-node=\"36\"><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU<\/span><\/strong><span dir=\"auto\"> will not replace any product in the order without prior consultation with the Customer.<\/span><\/p><h3 data-path-to-node=\"37\"><span dir=\"auto\">9.2 Order Cancellation<\/span><\/h3><p data-path-to-node=\"38\"><span dir=\"auto\">If the Client cancels an order that has already been confirmed and it has already left the facilities of <\/span><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU,<\/span><\/strong><span dir=\"auto\"> or if the package is not accepted at the time of delivery, he\/she must bear the transport and management costs generated.<\/span><\/p><h2 data-path-to-node=\"39\">\u00a0<\/h2><h2 data-path-to-node=\"39\"><span dir=\"auto\">10. Return Policy<\/span><\/h2><p data-path-to-node=\"40\"><span dir=\"auto\">No returns are accepted, except in the case of replacement of products that are not suitable for marketing, defective or that do not correspond to the order. In these cases, <\/span><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU<\/span><\/strong><span dir=\"auto\"> will collect the products and replace them with others that meet the agreed conditions.<\/span><\/p><p data-path-to-node=\"41\"><span dir=\"auto\">To manage returns, Customer must report the incident by email to <\/span><b data-path-to-node=\"41\" data-index-in-node=\"75\"><span dir=\"auto\">oficina@goodbiofoods.com<\/span><\/b><span dir=\"auto\"> within <\/span><b data-path-to-node=\"41\" data-index-in-node=\"107\"><span dir=\"auto\">twenty-four (24) hours<\/span><\/b><span dir=\"auto\"> of delivery.<\/span><\/p><h2 data-path-to-node=\"42\">\u00a0<\/h2><h2 data-path-to-node=\"42\"><span dir=\"auto\">11. Payment Methods<\/span><\/h2><p data-path-to-node=\"43\"><span dir=\"auto\">The customer will only be able to pay for orders through this website using the following options:<\/span><\/p><ul data-path-to-node=\"44\"><li><p data-path-to-node=\"44,0,0\"><b data-path-to-node=\"44,0,0\" data-index-in-node=\"0\"><span dir=\"auto\">Debit or credit card (virtual POS):<\/span><\/b><span dir=\"auto\"> VISA, MASTERCARD and AMERICAN EXPRESS are accepted. You will need to fill out a form with the cardholder&#8217;s name, card type, expiration date, and security code.<\/span><\/p><\/li><li><p data-path-to-node=\"44,1,0\"><b data-path-to-node=\"44,1,0\" data-index-in-node=\"0\"><span dir=\"auto\">Bizum:<\/span><\/b><span dir=\"auto\"> Fast and secure payment through the Bizum system, linked to the purchase process.<\/span><\/p><\/li><\/ul><h2 data-path-to-node=\"45\">\u00a0<\/h2><h2 data-path-to-node=\"45\"><span dir=\"auto\">12. Nullity<\/span><\/h2><p data-path-to-node=\"46\"><span dir=\"auto\">If any clause of these General Terms and Conditions of Sale is declared null and void, the remaining clauses shall remain valid and shall be interpreted taking into account the will of the parties and the purpose of the conditions.<\/span><\/p><p data-path-to-node=\"47\"><strong><span dir=\"auto\">MK FOOD &amp; BEVERAGES, SLU<\/span><\/strong><span dir=\"auto\"> may not exercise any right or power conferred herein, which shall not imply a waiver thereof, unless there is an express acknowledgment or prescription of the corresponding action.<\/span><\/p><h2 data-path-to-node=\"48\">\u00a0<\/h2><h2 data-path-to-node=\"48\"><span dir=\"auto\">13. Governing Law and Jurisdiction<\/span><\/h2><p data-path-to-node=\"49\"><span dir=\"auto\">These general terms and conditions of sale are governed by Spanish law. For any dispute arising from this contract, both parties expressly submit to the courts and tribunals of Lleida, waiving their own jurisdiction if it is different. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>VERSION: July 2025 Company Information: Owner: MK FOOD &amp; BEVERAGES, SLU. VAT number: B26688515 Address: Calle Olof Palme n\u00ba 28 35010 Las Palmas Gran Canaria Email: oficina@goodbiofoods.com RIAAC: Registered in the Register of Agricultural and Food Industries of Catalonia with the RSIPAC number: 4018822\/CAT | RGSEAA 40093428\/L. \u00a0 1. Purpose The purpose of these General [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1184","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms of purchase - Mom Koumba<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/momkoumba.com\/en\/terms-of-purchase\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of purchase - Mom Koumba\" \/>\n<meta property=\"og:description\" content=\"VERSION: July 2025 Company Information: Owner: MK FOOD &amp; BEVERAGES, SLU. 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VAT number: B26688515 Address: Calle Olof Palme n\u00ba 28 35010 Las Palmas Gran Canaria Email: oficina@goodbiofoods.com RIAAC: Registered in the Register of Agricultural and Food Industries of Catalonia with the RSIPAC number: 4018822\/CAT | RGSEAA 40093428\/L. \u00a0 1. 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